Auteur: Jakob Schubert
A Case Study of How Cross-Sector Collaboration can Create More Sustainable Shared Mobility Services
The present study uses a qualitative research approach to analyze cross-sector collaboration in the urban Shared Mobility Service (SMS)-industry. Due to – among other reasons – its infancy, the unclear responsibilities and unaligned solution approaches, the industry operates in a wicked problem environment. Wicked problems cannot be solved, but they can be tackled when approached in collaboration between the private and public sector. Today, cities – given the amount of people and the comparably small space they cover – have an immense power and responsibility to drive forward the fight against climate change. Thus, coordinating the emerging SMS-industry and its multiplicity of opinions depicts an opportunity to reduce a major reason for urban pollution: mobility. The (regulatory) development of SMS takes place at the interface of the public and private sector. Therefore, the present research develops a governance model that reduces the wickedness of cross-sector collaboration.
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